Paving the floor is a very important part of home improvement. However, in recent years, consumer disputes caused by paving floors have continued. For this reason, Liaoning Consumers Association released consumer warnings a few days ago to remind consumers to guard against the eight traps in the floor consumption process.
According to relevant responsible comrades, at present, floor consumption is as low as several thousand dollars, and as many as several million, and the following floor consumption traps have to be prevented.
I. Shopping traps: In order to pave the way for rental of local economic interests, individual shopping malls have sold floorboards for individuals and self-employed households without floor production licenses. There is no guarantee of quality, credit, and after-sales service. The market serves as an “umbrella†for unqualified floors.
Warn consumers: Before buying the floor, it is necessary to see whether the dealer has an industrial and commercial business license and floor production license, and whether he has the qualifications for production and operation floors.
Second, the quality inspection report trap: Quality inspection report is not the original, or copy of the red seal of the lack of quality inspection department, the authenticity of the quality inspection report in doubt, do not rule out illegal dealers use fraudulent quality inspection report to deceive consumers.
Alert consumers: product quality inspection report should be valid when the batch, the industry generally allows half-year quality inspection report deemed effective, but the original seal or copy required to produce the seal of the quality inspection department.
Third, functional traps: Some floor manufacturers and distributors exaggerate the performance of their products, and boast that the floor can be waterproof, pest control, antibacterial, fire prevention, environmental protection, fitness and other content, but the actual quality and advertising content is very different.
Alert consumers: When meeting exaggerated propaganda and sales promotion, be sure to buy it carefully, or ask the distributor to write the promised content into the sales contract. You can defend your rights in the future.
Fourth, the honor trap: Some floor dealers will hang false honorary certificate in the store to raise their own value, such as a certain recommended center, an international organization, an environmental protection unit issued a certificate, plaque, in fact, is the floor production enterprise or distribution Self-made or paid for.
Alert consumers: not only to see the certificate issuing agency, but also to value the quality of the product itself.
Fifth, the table is not the same as the trap: the products made by the impersonation of imported products, ordinary products posing as brand-name products, and even defective products to fill qualified products.
Warn consumers: Imported products depend on import declarations, and qualified products depend on quality inspection reports.
6, after-sales service traps: home delivery but only sent to the gate, into the hospital to charge, upstairs to collect floor fee; called free maintenance floor, but in fact it sells floor wax, floor oil, and the price is much higher than the market price.
Warn consumers: When buying, you must understand the specific terms of the contract, pay attention to the scope of fees and free.
7. Contract Trap: Certain overlord clauses are determined by non-standard contracts. If some dealers promise “free returns within 30 daysâ€, they do not specify whether to refund the deposit or refund the full amount in order to infringe on the right to know.
Warn consumers: At present, there is no uniform contract in the flooring industry. Therefore, consumers should pay attention to the terms and conditions of the contract when they sign a contract with a distributor. Do not blindly sign or pay.
VIII. Installation traps: Floor manufacturing companies or dealers use informal installation personnel to save money. Once there is a quality problem after paving the floor, they shirk their responsibility to the paving staff, and consumers cannot find the installer and thus get into annoying. Among the disputes.
Warn consumers: The flooring industry generally requires who will install the product, so companies should have their own installation engineering team, the product without the installation team is best not to buy.
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